VIP Rockboy Posted March 2, 2021 VIP Share Posted March 2, 2021 Hi everyone. I was thinking about starting to buy games from now on, as not many interesting titles are in the Game Pass. Question is, what about if I don’t like the game after purchase? Can I ask for refund/give it back? Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Charlie2001, Thamas and Jack 2 1 Rockboy Link to comment Share on other sites More sharing options...
Jack Posted March 2, 2021 Share Posted March 2, 2021 Hi, I pretty sure you can return any digital game within 14 days after purchase and maximum 2 hrs of play time. That doing kind of automated self-service refund. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish edjazoli25, Rockboy, Thamas and 1 other 3 1 Jack Link to comment Share on other sites More sharing options...
Solution Charlie2001 Posted March 2, 2021 Solution Share Posted March 2, 2021 You can easily get refund. Please bear in mind that few conditions apply. *Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts. *The game or app must be downloaded and launched before requesting a self-service refund. *You must wait for at least 1 day after the game or app's release before requesting a self-service refund. Remember that Microsoft will pick and block the refund system for the people who abusing system. So make sure you are not buying bunch of new games, playing right to 2hr and then trying to return for refund. 😎 Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Rockboy, edjazoli25 and Thamas 1 1 1 Charlie2001 Link to comment Share on other sites More sharing options...
VIP Rockboy Posted March 2, 2021 Author VIP Share Posted March 2, 2021 👍, I’m thinking about few games over the year so will definitely not abusing the system lol. And if I need refund, where should I go? To console settings/account or Microsoft via Pc? Thanks boys . Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish edjazoli25, Charlie2001 and Thamas 2 1 Rockboy Link to comment Share on other sites More sharing options...
Charlie2001 Posted March 2, 2021 Share Posted March 2, 2021 Who said I’m a boy??World is full of surprises my friend. BTW, check below for refund instructions. Go to account.microsoft.com and sign-in. From the top menu bar, select Payment & billing > Order history. Navigate to a purchased game or app, and select Request a refund. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish edjazoli25, Thamas and Rockboy 1 2 Charlie2001 Link to comment Share on other sites More sharing options...
VIP Rockboy Posted March 3, 2021 Author VIP Share Posted March 3, 2021 Sorry my girl...🤪yeah that’s true. Thank you so much for your help! Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Thamas 1 Rockboy Link to comment Share on other sites More sharing options...
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