John24 Posted March 5, 2021 Share Posted March 5, 2021 Just deposited £25 to buy v bucks (for my son of course). It is not showing the funds as an option to use? I checked the payment and billing section on the xbox and it shows it in my account. In my Microsoft account it shows £0... What is happening..any ideas?? G-BOY, edjazoli25, Suzan and 1 other 4 John24 Translate Revert translation? English (British) Polish Link to comment Share on other sites More sharing options...
Solution Charlie2001 Posted March 5, 2021 Solution Share Posted March 5, 2021 Have you used any gift card to add money or card? If gift card, have you use correct region? 49 minutes ago, John24 said: In my Microsoft account it shows £0... You mean Pc Microsoft account or one on the console? In the meantime go to pc Microsoft account after cleaning cache and history from last few days. Then check your billing address should be in the same region as the market/XBOX Region you choose. G-BOY, Suzan, edjazoli25 and 1 other 4 Charlie2001 Translate Revert translation? English (British) Polish Link to comment Share on other sites More sharing options...
Suzan Posted March 5, 2021 Share Posted March 5, 2021 I was doing that for my nephew and we don't have any problems while paying by card, maybe its different when you putting credit on your account using gifts cards etc? edjazoli25 and John24 2 Suzan Translate Revert translation? English (British) Polish Link to comment Share on other sites More sharing options...
John24 Posted March 5, 2021 Author Share Posted March 5, 2021 I've used another laptop and works now. thanks . edjazoli25 1 John24 Translate Revert translation? English (British) Polish Link to comment Share on other sites More sharing options...
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