🇬🇧Can’t buy V-buck using gift card?✔︎

[John24]

Just deposited £25 to buy v bucks (for my son of course). It is not showing the funds as an option to use? I checked the payment and billing section on the xbox and it shows it in my account. In my Microsoft account it shows £0... What is happening..any ideas??

[Charlie2001]

Have you used any gift card to add money or card?

If gift card, have you use correct region?

49 minutes ago, John24 said:

In my Microsoft account it shows £0...

You mean Pc Microsoft account or one on the console?

 

In the meantime go to pc Microsoft account after cleaning cache and history from last few days. Then check

your billing address should be in the same region as the market/XBOX Region you choose. 

 

[Suzan]

I was doing that for my nephew and we don't have any problems while paying by card, maybe its different when you putting credit on your account using gifts cards etc?

[John24]

I've used another laptop and works now. thanks .