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@Guest GUEST hi, its very simple. Follow the steps below and you should be able to fix your issue. Why you wanna to go full reset btw?

  • Shut down the console by pressing and holding the Power button
  • Release the Power button once the console turns off
  • Unplug the Power Cable
  • Wait at least 5 minutes
  • Plug the Power Cable in
  • Press the Power button to turn the console back on


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@Johny  TBH I tried to use multiplayer as well( duos/ split screen and even the reset wasn't helpful ) The only option for me was to reinstall the game.

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