🇬🇧Reading disc issue in Xbox series X.

[Rockboy]

Hi guys. 
I’ve got an issue with my series X. I’m trying to play a game from a disc and my console can’t read the disc. No even showing the game in Home? Any ideas? All my games are digital and this is the first one I’m going to try from a disc. Ty

[Charlie2001]

Try do a soft reset. Keep pressing home button> new screen with option to Restart Console. 
If that won’t help I recommending full hard reset. 

[edjazoli25]

Yeah I will try with reset first. Quick question are you sure you putting disc correct way, no upside down?

 

[CrazonX1]

Try reset first if not working then hard reset and if still no good then send it back for repair as sounds like an optical drive is gone.

[Rockboy]

How I can do a hard reset?

[WarantX19]

Sometimes helps when you games freezes or crashes or in you case its something wrong with reading the disc.

Try this

1. Shut down the console by pressing Power Button
2. When console turns off release the Power Button.
3. Unplug power cable and wait 5 minutes.
4. Plug it back and turn the console back on by pressing the power button.

And don't worry your data will be safe.

[Rockboy]

Thx will try after school. 

[Rockboy]

So quick update, lat night after full reset the console reading the disc without any issue. I went through everything like you guys said. Thanks again and  see you soon in the net.