Suzan Posted December 19, 2021 Share Posted December 19, 2021 Help! Our Xbox Series X console is unresponsive to anything. Dead... Disconnecting from the power supply is useless. It was ok few days ago and I haven't changed anything. What could it be? Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2229-unresponsive-xbox-series-x-power-issue/ Share on other sites More sharing options...
Administrator edjazoli25 Posted December 19, 2021 Administrator Share Posted December 19, 2021 @Suzan sorry to hear that, its looks like a power supply or motherboard. I'm only guessing of course. I understand when you are saying unresponsive you mean no power at all, no lights, no noises, nothing? If that's the case your only option is to contact with Microsoft and send it to repair. However, before you will do it, it worth to check the power cable connection points at the console and wall outlet, and test the outlet with another electrical device to ensure it isn't the problem. If you connect your xbox to the extension lead( what is not recommended ) make sure you checked the 13 amps fuse in the extension lead plug. Good Luck. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2229-unresponsive-xbox-series-x-power-issue/#findComment-5645 Share on other sites More sharing options...
Suzan Posted December 21, 2021 Author Share Posted December 21, 2021 @edjazoli25 so we tried to find the problem and we followed all the options you was proposing. End up with the faulty extension lead.😂 Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2229-unresponsive-xbox-series-x-power-issue/#findComment-5657 Share on other sites More sharing options...
Micky51 Posted December 24, 2021 Share Posted December 24, 2021 @Suzan you should never connect Xbox console do extension lead. Always directly to main power supply. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2229-unresponsive-xbox-series-x-power-issue/#findComment-5673 Share on other sites More sharing options...
Administrator edjazoli25 Posted December 24, 2021 Administrator Share Posted December 24, 2021 @Suzan happy to hear that. And more than happy I could help you. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2229-unresponsive-xbox-series-x-power-issue/#findComment-5676 Share on other sites More sharing options...
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