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Help! Our Xbox Series X console is unresponsive to anything. Dead... Disconnecting from the power supply is useless.  It was ok few days ago and I haven't changed anything. What could it be?

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@Suzan sorry to hear that, its looks like a power supply or motherboard. I'm only guessing of course. I understand when you are saying unresponsive you mean no power at all, no lights, no noises, nothing? If that's the case your only option is to contact with Microsoft and send it to repair. However, before you will do it, it worth to check the power cable connection points at the console and wall outlet, and test the outlet with another electrical device to ensure it isn't the problem.

If you connect your xbox to the extension lead( what is not recommended ) make sure you checked the 13 amps fuse in the extension lead plug.

Good Luck.

 

 

@edjazoli25  so we tried to find the problem and we followed all the options  you was proposing. End up with the faulty extension lead.😂

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