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🇬🇧 Can’t play dvds on Xbox One S.


Go to solution Solved by Hassanaq,

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Hello, I can't play regular DVDs in
Xbox one s (for example, movies and photos), pops up
as an errors as below.
Is there a way to fix it? or just the console no
support these formats?


“Eject the disk and try again
Make sure you're running an Xbox One game, or a Blu-ray movie or DVD movie. (0x80820002)”

“We have a problem with reading this disk. (0x91d70000)”

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Are they original movies etc? Only original dvd's, Blue-Ray's will work. I'm not sure about the photos, but probably will not work as well. Try to put them on pendrive and use USB port.

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  • Solution

To watch DVDs on your Xbox One you will first have to install the Blu-ray Player app from the Microsoft Store. Once it's downloaded after inserting disc into your Xbox One will automatically start the movie.

It's a free app btw.

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