Roxxane Posted February 14 Share Posted February 14 Last last night after changing my password and log in with correct details my Account stopped working. There is a message that says âSorry, thereâs a problem with the credentials that youâre using to sign in. Go to https://account.live.com to fix the problemâ What could be the problem? Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish CrazyGirlx, edjazoli25 and John24 1 2 Roxxane Link to comment Share on other sites More sharing options...
John24 Posted February 14 Share Posted February 14 Then go there and follow the required steps to reset your password. Maybe you mistyping something? Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish CrazyGirlx, edjazoli25 and Roxxane 1 2 John24 Link to comment Share on other sites More sharing options...
Administrator edjazoli25 Posted February 15 Administrator Share Posted February 15 Itâs likely that you are misspelling your new password or you have tried to chance it to many times, if so that will trigger the warning flag on your account and they need to check few details with you. Follow the link and let us know how itâs goes. Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish CrazyGirlx and Roxxane 1 1 edjazoli25 Link to comment Share on other sites More sharing options...
Roxxane Posted February 16 Author Share Posted February 16 I went there and showed me the Microsoft website, what now? I was away so now we have time to deal with it. Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish CrazyGirlx and edjazoli25 2 Roxxane Link to comment Share on other sites More sharing options...
Solution CrazyGirlx Posted February 16 Solution Share Posted February 16 @Roxxane click on the top right corner avatar, then try to log in to your account. If itâs still something wrong with your password go to sign-in options to remind your username, then sign in and click forget  password Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish Roxxane and edjazoli25 1 1 CrazyGirlx Link to comment Share on other sites More sharing options...
Roxxane Posted March 18 Author Share Posted March 18 Sorry for late reply guys but everything is ok now. Thx Translate Revert translation? Chinese (simplified) English (British) German Polish Spanish John24 1 Roxxane Link to comment Share on other sites More sharing options...
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