Roxxane Posted February 14, 2022 Share Posted February 14, 2022 Last last night after changing my password and log in with correct details my Account stopped working. There is a message that says “Sorry, there’s a problem with the credentials that you’re using to sign in. Go to https://account.live.com to fix the problem” What could be the problem? Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/ Share on other sites More sharing options...
VIP John24 Posted February 14, 2022 VIP Share Posted February 14, 2022 Then go there and follow the required steps to reset your password. Maybe you mistyping something? Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-6228 Share on other sites More sharing options...
Administrator edjazoli25 Posted February 15, 2022 Administrator Share Posted February 15, 2022 It’s likely that you are misspelling your new password or you have tried to chance it to many times, if so that will trigger the warning flag on your account and they need to check few details with you. Follow the link and let us know how it’s goes. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-6234 Share on other sites More sharing options...
Roxxane Posted February 16, 2022 Author Share Posted February 16, 2022 I went there and showed me the Microsoft website, what now? I was away so now we have time to deal with it. Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-6256 Share on other sites More sharing options...
CrazyGirlx Posted February 16, 2022 Share Posted February 16, 2022 @Roxxane click on the top right corner avatar, then try to log in to your account. If it’s still something wrong with your password go to sign-in options to remind your username, then sign in and click forget password Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-6257 Share on other sites More sharing options...
Roxxane Posted March 18, 2022 Author Share Posted March 18, 2022 Sorry for late reply guys but everything is ok now. Thx Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-6554 Share on other sites More sharing options...
Mahmoud Posted July 9, 2022 Share Posted July 9, 2022 Can I ask, how you solve this problem? Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-7095 Share on other sites More sharing options...
Roxxane Posted July 9, 2022 Author Share Posted July 9, 2022 @Mahmoud I used this, I think I wasn't sure how the password was made, probably used some uppercase letters etc so I used this recovery password option. But remember you must do it on the PC, not console. On 16/02/2022 at 14:22, CrazyGirlx said: @Roxxane click on the top right corner avatar, then try to log in to your account. If it’s still something wrong with your password go to sign-in options to remind your username, then sign in and click forget password Translate Revert translation? Chinese (simplified) English (British) French German Polish Spanish Turkish Link to comment https://xbox-vibes.com/topic/2320-xbox-account-sorry-theres-a-problem-with-the-credentials-that-youre-using-to-sign-in/#findComment-7096 Share on other sites More sharing options...
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