Black screen on xbox series X.

[CoCoex]

I have a problem with my xbox series X.

After I using xbox memory card for last month, when I switch on the console the green screen with the logo appears normally and then a black screen?

Nothing on the screen, except the menu which is activated when pressing the Xbox logo on the pad. 

Any ideas? I can play on my spare PC but really stuck here. Should I send it to repair?

[Charlie2001]

Try this on the begging and let me know if helps. 
Remove disc from console, then press and hold the Power button on the front of the console for 10 seconds to turn off the console. Remove plug from the power for another 30s. Press and hold the Power button and the Eject button until you hear a beep to turn on the console.

 

[CoCoex]

Tried and still nothing? 

[edjazoli25]

Try to reset the console and clear the cache

To clear cache  you need to press the Xbox button on the console to power the console down, then remove the power cord from the back of the box.Press the power button again and keep holding for 15/30 seconds that will drain the power completely and clear the cache. Put the power back on again and let us know how it goes?

[MiloStar]

If that not going to help, please do full factory reset. Remember to save all the profile and console settings on the external hard drive 

[CoCoex]

How I can do full reset please as still not working for me? 😩

[Roddix]

@CoCoex please follow this topic for all the instructions.

 

[edjazoli25]

@CoCoex try factory reset as @Roddix mentioned and if that won't work then the only option is to contact with customer support and send you console for repair under the warranty.

[JimiBoy]

Disconnect you external memory card as that can be an issue. Restart the console and connect the card back again and see if works.