Xbox controller turns console off but not on?

[MomOf2]

My boys played a game a few nights ago and they switched the console off with a controller( as usual) . After putting new batteries in, the controller turns the console off but no longer turns it back on??

When connecting to the second controller, everything works OK. Back to the one with new batteries, again, no possibility to switch it back on?? Any ideas?? 

[Rockboy]

Check if batteries are good? Sometimes when sitting long in the pack can make them weak. As well, connect controller via cable to console and check then. As well check for updates. 

[zizicc]

Take the batteries out of the controller.
Pull the plug on the Xbox for 20 seconds.

Power the system back up after it loads, put the barriers back in the controller and turn the controller on. Should works now

 

It’s a bug that Microsoft know for years. 

[John24]

Make sure your batteries are in good order and controller is updated to the latest firmware. 

[WarantX19]

It's usually a battery issue. When mine did it I had a battery pack in it and that battery pack was dying over time. I put a fresh set of batteries in and it fixed the issue. What type of batteries you using? Alkaline or rechargeable? 

[MomOf2]

@WarantX19 using normal alkaline batteries. Should I go for rechargeable? I was thinking about this but the charger itself is £15 and you need take them out etc…

[edjazoli25]

@MomOf2 Go for rechargeable batteries and then after gaming connect your controller to console via usb cable and this way you can recharge our batteries without taking them out every time. 
Have you tried this already?

On 30/03/2023 at 17:26, zizicc said:

Take the batteries out of the controller.
Pull the plug on the Xbox for 20 seconds.

Power the system back up after it loads, put the barriers back in the controller and turn the controller on. Should works now

 

[MomOf2]

@zizicc I’ve done as you said and works. And yes @edjazoli25 I have put rechargeable batteries and works perfectly. Thank you