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Guest Jess

Can anyone help please? My son purchased a game yesterday, then changed his mind.

In 5 minutes tried to get a refund as he wanted to purchase a subscription instead but they declined it due to exceeding amount of refund in a year?? (even though he hasn't done it before?). He had to fill out a Web form to request a refund again and it told him they will respond in 24hrs but haven't yet?

What do you think the likeliness is of him being issued a refund, he never touched the game?

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  • 2 weeks later...
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That’s true with PayPal can take few days from confirmation to physically get the money back to your PayPal account. 
Take care and see you soon 

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